8 Plus 3/4 weeks my speeds fluctuated from 1 to 6 megs and they were not a steady 5- 6 megs9 Plus Bell capped my bit torrents without telling me too.10. My speeds have been fluctuating (a sign of a wiring problem and/or a sign of the profile being changed by Bell continually too.. I get different answers from Bell to what my speed profile was even under the old Unlimited contract.11. Although since January 2007 I have been complaining about my slow internet last July I found out Bell really had no high speed line at all in my area, we all here had been for years paying for high speed and next we got only al low speed line in fact
12 So Bell in August 2007 out me on a Fiber optical cable at 6 megs, and promised me 3 months free service too.. It last one month, and they they broke their promise and demanded an extra 74 dollars per month in September from me for the 6 meg unlimited..
13 So next In December Bell Sasha Rollins agrees to six months free internet at 6 megs and unlimited downloads in writing.. and this last only for 3 weeks.. the speed profiles next do change generally during the last week of January, February, March 2008 and 3 weeks of complaining they bring it back up.
14: I also have been having disconnect problems that the last 9 months too when it rains
15 I have been having new capping on my email send outs the last 9 months too
14 This problem Bell internet services has been going on for many many months and so in March I ask them to pay me the 6 months free internet as promised plus an extra 500 dollars too for someone else’s mistake.
And if they continue to hassle me about this I will rightfully demand one year free internet service, and 1000 extra.
15 In the last 9 months I had my modem replaced 7 times, I had 7 repairmen in my home, I talked to 7 Bell expediters at the executive care including Sasha Rollins, and still get screwed by Bell’s ongoing lies, Bell’s contract violations, failure to keep their promises too.
16 Instead of giving me 6 months of promised 6 megs unlimited free internet Bell next credits the account for 304 dollars, next cancels the credit, next reinstalls the credit, and meanwhile Bell even falsely tries to take more money from my pre authorized payment bank account even twice in one month causing an 75 dollars Bank over draft, when I was on the free 6 months plan, plus had a credit here for it too. Now they have to pay me back the 75 dollars too rightfully
17 I often get a phone calls at my home from supervisors in India, or Accounting too, or Bell executive carte who say they will resolve all my complaints and call me back the next day, even from a new person this week, but they do not call me back firstly, never mind deal with all of my complaints, demands too.
18. Yes I rightfully want the bandwidth charges removed for 2008 till we both agree upon a new contract, payments right now there is no official contract, and thus have no right to take any money from by pre authorized bank account for it too..
19. I want any costs incurred, due to me leaving Bell to go elsewhere to be paid by Bell as well for I had told bell in December I would rather go to their competitions at 19 dollars per moth, for one year, 5 megs speed, unlimited download and they asked me not to do so.. based on their false, dirtied promises.
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