Dealing effectively with complaints, problems, bad service , ISP provider-

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Subject:Dealing effectively with complaints, problems, bad service , ISP provider-
The Written Complaints are always an important way to identify areas of much needed improvement, and  they can lead to significant  improvements eventually.
 
You might be so dissatisfied with your phone company, ISP provider, or whatever? and next most persons will simply transfer their account  immediately  to another firm, another service provider entirely, but beware you may still have to deal with the penalty for breaking the contract,  and in reality such an approach does not do anything to alleviate or likely help the same problem that many other customers next will also have. If you help  to deal with it all now properly it may all take more  time but in the end it will generally, if done right, next  bring positive changes and great regards for  and from other now as well.
 
Some of the most common areas of complaints, difficulty are as follow:
  • Advertisements – for complaints about the truth, accuracy, ethics or legality of advertisements, as well as confusing or unclear labeling directions, contact the Minister of Consumer Affairs
  • Bills –for complaints about problems with your phone bill, or ISP in the first instance you should contact the telephone or ISP  service provider. If you are not satisfied with their response then contact not only the Telecommunications Industry Ombudsman   but many others as well.. You might also want to contact the nearest office of your federal, state, provincial consumer affairs ministry now too..
  • Fixed Line or Mobile Phone Contracts – The actual contract that supplies you with a mobile or fixed line telephone is a trade agreement. These come under contract law and contracts are sometimes disputed as being either unfair or unfulfilled. In these cases, again you should firstly contact the organization with whom you signed the contract. If you are not satisfied with their response then again, contact the nearest office of the Department of Consumer affairs.
  • The Quality of the Telephone Service or ISP now . Again, in the first instance you should always take up any complaint regarding the quality of the telephone service with your service providers as well as to the others.
  • Radio and Television Program Content For radio or television broadcast program content (not advertising), the federal  Broadcasting Authority  is generally responsible for ensuring that programs ‘reflect community standards’. They all will  asks that you first make your complaint directly to the broadcaster concerned. They say that if a station fails to answer your written complaint within thirty days, or if you are otherwise still not happy with their response, you should then contact them,
How to Make an Effective Complaint –   General Rules
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The first simple, honest step is to contact the organization that you do have the problem with, and to tell them next preferably always  in writing next too, specially  that you want to make a complaint and you are also going to detail it in writing to them and to many others for further references now too.
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Before making the specific contact, – make sure you do now have a clear idea about exactly what you are going to ask them. tell them. Do generally take some detailed, specific notes and do have them in front of you so you don’t get distracted or next forget any part of the essential information you want to share with them too. If possible,  do also have a proposed resolution to your complaint that you would be fully happy with  and present this to them too. Assemble a pen first now, and all the information that might be necessary for you to refer to, in front of you, out it all  in writing on  a page even before you call, including the initial telephone number, account number and billing address and next also the subsequent references given to you. . If you are calling about a specify phone or ISP account, bill, try to make sure you have a reference copy of it in front of you. The more prepared you are for the first telephone call, the more likely  you will also need it when you have call back again later. Rarely does even phone call or one letter suffice. Do talk also to your friends, neighbors, and do also see if they had the same problem now too.
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You do try to phone them firm first and follow it up with a confirming letter next too.  Do Stay in control always without being interrupted or distracted by the others. State your case as calmly as possible, and note this do even repeat it to them especially  if they are not listening to you, or if they as usual falsely try to lie to you, try to divert the topics, your complaint now. However, you should always plan to make a telephone call when you are feeling in full control, time  to deal with the problem..
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Have a pen and paper ready in front of you. Take note always of the date and tie time you call, how long you waited before your call was answered, how long you had talked for  and the name of the person you spoke to. In the future it might be even helpful for you to next  bill the same  firm for wasting your time in their not addressing the problem. That should get their notice now next  too and show how serious you are in getting the problems, conflict resolve in an adequate manner now still too.

Remember always that when presenting  most complaints it takes  some time, prepare to be ready for the time to pass, but do know also as to how to handle the false delays. Send them always  next with a copy to others a reminder letter, email that you are waiting for an adequate response to your specific complaint for a start.

When any person  does  experience service or equipment problems, their resulting dissatisfactions,  complaints now can be  often even more compounded by them not being able to directly firstly to talk to or to deal with anyone that is really helpful about the problem, in a position of authority to do so now,  even firstly now without waiting for hours on the telephone for a firm’s initial or subsequent responses – note the delays sometimes this is a deliberate act by the firms to discourage you from initially now making the complaint. The reality  thus often still is that you may always need to wait a long while before your phone call is answered and if you can’t now really wait, your next numerous unsuccessful attempts also to speak with someone will ultimately not only  waste your time but will also increase your frustration.  Anger can be a common reaction the reality that the  service and equipment problems  that too often are not quickly and effectively solved, or one too often being cut off over and over again, or rather buck passed,  transferred to others again and again, or put on hold or the telephone phones are answered by electronically generated voice systems that lyingly promise to return your call now are also rightfully extremely annoying..
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A common false tactic  now used by too  many firms, municipalities, services is to try to cut you off  the phone or your post , by lyingly finding some excuse to deal with you even like saying that you are rude or what ever. Merely repeat to them calmly your specific request stating that you want to talk to someone that can effectively help you with your  specific complaints and can you be passed  to that person, manager? If at any time you feel you are becoming upset, cool down, and remind yourself why you are calling, what you are doing. Simply  using the free , holding time to write down  the basic complaints,  details even for their later use if nerd be. Ask for their name, the name of their managers, and their email now as well and tell them you intend to write about it, posting your complaint to others, on the net as well. If they cut you off, a normal course of action from the much too many  bad firms and their bad customer service departments these days too now, persist and get a proper mailing address still.
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Complaining by phone, or face to face  generally means there is no undeniable record of the event, even that it had now ever occurred, transpired. Some how many more persons next do tend to be responsive when the see the undeniable complaint in writing, but not always. Thus the Follow up letters are also generally essential. Do always  resort to writing letters with copies to the related managers, and your local elected representatives, news media so they too ALL  can be informed and ALL CAN act upon it.
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The problem also with using just the phone to deal with a complaint, is that there is no record of what really has happened especially when the outcomes now are too often mostly negative. Do still understand that there are much too many unrepentant, pretentious firms that hire too many liars to defy the complaints, truths. Even here your witnessed  public exposure will help to bring this out into the open, to light so others can deal with it effectively too. No one can deny your own personal witness if detailed in writing now too. The Pen is always mightier than the sword still too these days.
Appropriate disclosures to the right parties, the persons who have the power to make changes, executives, news media, elected officials, regulating bodies too  can work wonders next too.
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A good complaint letter will probably help you to get the best results quicker. A signed written complaint, with at least your full name, address and telephone number  is always  important, effective even on one made by e-mail. You should receive an adequate, serious  written response within a reasonable time period at the most within 30 days at the most if not sooner. It is always best to write a letter to the company outlining your concerns, an email is acceptable as long as you send copies of it to others. Do also  Request that they reply to your complaint in writing and keep their letter in case you need it in future.
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According to Ellen Phillips, author of Shocked, Appalled and Dismayed! How to Write Letters of Complaint, the most effective letters of complaint include some of these five key elements:
  1. Direct a copy of the the letter to the highest-ranking person in the organization as well and to the Consumer and Government Organizations as well:
  2. Construct a strong opening sentence even as to what you want, expect  from them, and do sate it to be done within a reasonable period of time too.
  3. Describe the problem complaint  concisely and factually including any steps you have already taken
  4. Clearly do also  Imply that the company will not only  lose your business but hat of many  others too for you will share it with them too. Tell them  that  you also now cannot be sued by anyone of posting or for telling the truth. That you also do welcome any subsequent threats of a lawsuit as it will being the whole matter into the open and give it more much  needed publicity too.
  5. Do Place all the responsibility for resolving  the complaints with the recipient and their related mangers even for their rightfully blame in their  failure to solve the problem you had rightfully addressed to them already too.
If the telephone or internet service provider does not solve your problem you could also contact one of the  relevant external complaint-handling agencies: If any of them now do not resolve your problem for you in a way that you are happy with, you can and often should take the process even a step further and all in writing now too, meanwhile also making the whole process publically posted on the internet, available to the news media and the local elected officials will also help to weed out the much too many pretentious pretentious bad   regulators as well. I have rightfully followed all this myself too now. The darkness tends to hate the light , being exposed to all.

YOUR RIGHT TO END THE CONTRACT WHEN IT CHANGES. When your contract with your mobile, internet, fixed-line or VoIP (net phone) service provider changes, often you will have a right to end the contract early without having to pay additional fees (eg cancellation or termination fees). Your original contract has been breached, changed if monthly access fees or call rates increase and also if download limits or free monthly call credits have been reduced. Firms that breach a contract can now also expect a penalty payment now to you as well for doing so. See also basic contract laws.

http://thenonconformer.wordpress.com/2008/04/27/basic-contract-law/ http://thenonconformer.wordpress.com/2008/05/18/on-how-to-deal-with-it/ http://thenonconformer.wordpress.com/2008/06/24/hanging-up-on-early-exit-fees/

About contracts mer.vic.gov.au/CA256EB5000644CE/page/Shopping+Trading+%26+Pricing-Contracts-About+Contracts?OpenDocument&1=920-Shopping+Trading+%26+Pricing~&2=110-Contracts~&3=0-About+Contracts~

If for example you entered into a 24 month mobile phone contract and after say 2 months your call rates increased, you will have a right to cancel the contract and not have to pay a cancellation or early termination fee. If your service provider refuses to waive a cancellation/termination fee in these circumstances, you can contact the others

Taking the Problem next to an External complaints, regulating Agency can be really cumbersome,and also even take a long time, so contact the local news media first. You can Search the internet for the news media editors  contacts and your local elected officials now too.
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Public exposure and prosecuting of the major guilty, bad persons, firms, serves everyone’s best interest always too. Being now still nice to any of the bad guys is a total waste of time for they next still have no reasons to make any of the much needed positive changes.
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As a consumer, it is often still difficult to know where to go to resolve complaints,  disputes, especially if something you have bought goes wrong, the cost of going to court, the hassle,  it is often more than your purchase is worth but  now there is a much cheaper and often effective approach, use the internet, for all justice is not necessary better handle in the court of laws, and that approach is still full  public exposure.
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So how is the clearly unacceptable immoral Bell Sympatico now still handling all of my rightful 280 letter of  complaints to them, and when can I get proper responses from all of the parties concerned now too, even in the government? Or do I still have to write about it to all over and over again even on the net?
 
PS: Reality! These days it is too hard to tell the difference between secular persons and even evangelical pastors, they seem to do the same things too.
 

What’s So Bad About a Little Suppression of Free Speech? or what about just a little bit pregnant? Corrupt too?  

The pastors of the Toronto airport fellowship Church and many other pastors, Christians groups on the net  had asked me in writing not to write to them, and what they can preach about the sins of others but I can’t do that to them? What hypocrisy on their parts now still too.  Even in the churches, evangelical pastoral sections there are much too many really bad unacceptable apples still out there. Too often now our personal rights in this country are now slowly being forcibly demanded to be sidetracked to accommodate others wishes … Imagine what Canada would be like if any of the church pastors, government forcibly told the citizens, the columnists, editors, commentators what they could and could not publish. Imagine if we had something like a Ministry of Truth, a Ministry of the Media, a Ministry of Thought. If that doesn’t scare you then you rightfully  scare me. These bullying groups appear to be using any angle within the law, courts,  or their influence to try and become our ‘superiors’ in some way. It’s about time that truths that are unpalatable to certain sections of our society be allowed to be expressed. We live in a free country, with the right to freedom of expression and speech. Telling the facts does not constitute a ‘hate’ crime now as well. Only those people who want to curtail or own freedoms while they use theirs  would call this a hate crime. If these various groups or people cannot tolerate anyone’s free speech, or debate, why in the world are they living in the west?  If you don’t like the freedoms that are enjoyed by ALL citizens here, then go live in a country where theirs and your freedom  now is denied.  Without freedom of speech, and the freedom of the press we can no longer claim to be a democratic country. No one has the right to stifle the free dispensing of valuable information. Not even Evangelical pastors.  We must all be be vigilant against any attempts of demonic enslavement of us and the  false hindrances of our own rights.  “Those that try to silence honest, open, and free speech are a danger to this country. I hold that to be true. “
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In my 20 years of posting on the net in Canada the biggest immoral human rights violators, abusers have been the EVANGELICAL PASTORS, and also the Conservatives of Alberta, plus BELL SYMPATICO NOW TOO, even those persons, Corporations  who falsely clearly do not tolerate the free speech of others, their difference of views, and they as bullying ostriches next tend to lie about, banish, slander, or even delete unwanted non conforming posters who do not go along with their too often immoral, redneck views. Too many of them now are alcoholics too.
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Why are alcoholics always in denial? and why do they often lie,  cheat, steal also now? Because if they do admit the truth they are alcoholics, sinners too  they do have now to repent of the sin of disobeying God’s word about being drunk too.. so they take the ostrich denial approach instead too often. Alcoholism still is a sin of a deliberate, personal choice, and to be set free you have to admit your sin, confess it, renounce it, ask God for forgiveness through Jesus Christ as well.. It is not only wrong for the average person it is also especially wrong for leaders in the government, politicians. It is amazing how one can quickly spot an alcoholic, while they cannot still see their sin, and how quick they are to oppose themselves being exposed now too..
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I admit I had lost all respect for the supposedly great preacher Spurgeon who was so ready to preach to others about their sins, but he himself now could not resist  the Temptation of a cigar.  Similar we find out that other preachers could not give up smoking too.. Look at this reference in regard to AB Simpson, the past founder of the Christian Missionary Alliance denomination now too.  “The Man, the movement, and the mission-A documentary of the C&MA”  Cut directly from their national web site. It was the custom for the ministers of the district to meet together to discuss all things common. This little reunion, in its proper sequence, was held one day at the Manse. And unaccountably strange odor of tobacco smoke began to steal upstairs. Suddenly the study door flew open and a towering figure of fury – all of four feet, one inch in its stocking feet – stood at the threshold. “SMOKING! Out of this house!” said Grannie Simpson, and in a body the ministerial association moved.  https://www.blogger.com/comment.g?blogID=15796002&postID=3424830162204895882  http://reversion-clause.com/
The CMA is a pretentious and one of the most demonic churches I have been too made up of lying hypocrites where the professing Christians not only abuse people, poor people included, but they indulge in Alcohol too often too..”I know that as a minister in the C&MA I am called to abstain from drinking alcoholic beverages, for at Safe Harbor there are just a few of people who voluntary give up drinking. The majority of our church drinks: beer, wine, and of course margaritas. I do not have a problem with this. Some pastors would. I can sum up my position by quoting Derek Webb, “While I do not condone drunkenness, I do condone drinking” http://lukecamara.blogspot.com/2007/05/jesus-and-wine.html
and what other pastoral vices now are now being PERMITTED falsely today,  the handing out of beer, wine, alcoholic beverages, playboy, pornography, acts of cheating, lying, stealing, STEALING THE TITHES, adultery, tax evasions still?
 
Too many people  still do believe in their own sole right of free speech still but they  do next try to deny these same right of others by even threatening to sue them for libel, slander.. sound Familiar Mr Stephen Harper PM of Canada? or Bell Sympatico? or the Toronto Airport Fellowship Church pastors? Benny Hynn? etc.,The Evangelical CMA Christian PM Stephen Harper should also note that the New Conservatives themselves now tend to be just as much alcoholics as the Liberals. Any false preconceived notions that they generally are not is clearly a myth.Even our professing Canadian Christian Evangelical prime Minister Stephen Harper, and others, still should  note that these are basic, ground rules in proper Bible interpretation that must be followed before anyone even attempts to fully study, apply  the Holy Scripture even related to consuming much too many Alcoholic beverages now too? He personally and falsely, undeniably  loves his alcoholic  wine, beer much too much still too? WE ALL DO NEED to have a right attitudes EVEN   all of leaders, pastors, elders too, and they have to lead by a good personal example too.There are several basic, ground rules in proper Bible interpretation that must be followed by all persons now  before anyone even attempts to fully study the Holy Scripture. The first rule is pray and ask the Holy spirit to guide you, to teach you.. not rather self, mere men or women.. we should seek first and not last the Holy Spirit for illumination. The Holy Spirit wants to share the treasures of God’s Word with those who rightfully do esteem Him. The most important principle to remember in studying God’s Word is that it can only be understood with the help of the Holy Spirit.  Those who approach the Bible without the Holy Spirit to teach them, may gain some insight into truths, their lives, but also  will receive no definite, permanent, important life-changing revelation.  Bible Commentaries should be used only very sparingly if at  all. Even the most anointed man or woman, preacher  of God clearly still can be wrong, biased, have a hidden agenda, limited, (or just shallow) in their understanding or interpretation of certain Bible topics, subjects. Do not believe any man or women, rather solely Take God’s word for it.“A scorner seeketh wisdom, and findeth it not: but knowledge is easy unto him that understandeth” (Proverbs 14:6)Genuine Born Again Evangelical Christians are total abstainers1 Cor 6:10 Nor cheats (swindlers and thieves), nor greedy graspers, nor drunkards, nor foulmouthed revilers {and} slanderers, nor extortioners {and} robbers will inherit {or} have any share in the kingdom of God.We know that alcoholism is a terrible sin  that now damages the person’s brain, affects their ability  to work, to drive a car, and negatively affects their own behavior and affects many others too. The same reality is true of one taking now bad drugs as well. So I was also similarly shocked, surprised to discover the the falsely professing evangelical Christian Stephen Harper our Prime Minister likes to consume wine, alcohol, and he buys it for others as well.Beyond a Biblical doubt the Genuine Born Again Evangelicals are total abstainers, like me, I never drink or touch wine or alcohol, at any time, nor do I give playboy, pornography, wine or wine glasses to anyone.““Dr. Daniel Akin, President of Southeastern Baptist Theological Seminary has written an article in favor of the famous Resolution #5 (Resolution calling for total opposition to alcohol). Alcohol is the number one drug problem among teenagers. (1 Cor. 8:13; 9:19-22; 10:32-33). Because I am an example to others, I will make certain no one ever walks the road of sorrow called alcoholism because they saw me take a drink and assumed, “if it is alright for him it is alright for me.” No, I will choose to set an uncompromising example of abstinence because I love them.  I will seek my joy and filling in the Spirit not in alcohol. I love the Phillips translation of Ephesians 5:18 which reads, “Don’t get your stimulus from wine (for there is always the danger of excessive drinking), but let the Spirit stimulate your souls.” Psalm 4:7-8 adds, “You [O Lord] have put more joy in my heart than they have when their grain and wine abound. In peace I will both lie down and sleep; for you alone, O Lord, make me dwell in safety.”  There is no record that Jesus drank strong drink,  As a pastor or church leader, would I demand abstinence for  leadership? Absolutely! The principle of Proverbs 31:4-5 is appropriately applied here, “It is not for Kings, O Lemuel, it is not for kings to drink wine, or for rulers to take strong drink, lest they drink and forget what has been decreed and pervert the rights of all the afflicted.” “PM Stephen Harper the pretender evangelical as well.. is not the first time he wrongfully  gave alcoholic beverages to others, and what next?(1 Cor 11:28 KJV)  But let a man examine himself, and so let him eat of that bread, and drink of that cup. 29  For he that eateth and drinketh unworthily, eateth and drinketh damnation to himself, not discerning the Lord’s body. 30   For this cause many are weak and sickly among you, and many sleep. 31  For if we would judge ourselves, we should not be judged.

(Prov 3:33 KJV)  The curse of the LORD is in the house of the wicked: but he blesseth the habitation of the just.

Clearly do note this also..  1 Cor 6:10 Nor cheats (swindlers and thieves), nor greedy graspers, nor drunkards, nor foulmouthed revilers {and} slanderers, nor extortioners {and} robbers will inherit {or} have any share in the kingdom of God.

Jesus himself had said that professing to be a Christian is not enough, and it applies now to a PM as well, one rather can  tell what a person is really like by what he does,  a True Christian is one who evidently is controlled by the Spirit of God and not by  self, sin, a real Christian is one where thus anyone can clearly see by the evidence of the fruit of the Holy Spirit, including even self control.

Matt 3:8 Bring forth fruit that is consistent with repentance [let your lives prove your change of heart];

Gal 5:23 Gentleness (meekness, humility), self-control (self-restraint, continence). Against such things there is no law [that can bring a charge].

Matt 7:16 You will fully recognize them by their fruits. Do people pick grapes from thorns, or figs from thistles?

Matt 7:17 Even so, every healthy (sound) tree bears good fruit [worthy of admiration], but the sickly (decaying, worthless) tree bears bad (worthless) fruit.

Matt 7:18 A good (healthy) tree cannot bear bad (worthless) fruit, nor can a bad (diseased) tree bear excellent fruit [worthy of admiration].

Matt 7:19 Every tree that does not bear good fruit is cut down and cast into the fire.

Matt 7:20 Therefore, you will fully know them by their fruits.

1 Tim 3:2 Now a bishop (superintendent, overseer) must give no grounds for accusation {but} must be above reproach, the husband of one wife, circumspect {and} temperate {and} self-controlled; [he must be] sensible {and} well behaved {and} dignified and lead an orderly (disciplined) life; [he must be] hospitable [showing love for and being a friend to the believers, especially strangers or foreigners, and be] a capable {and} qualified teacher,

Alcoholics, wine drinkers tend to have evidentially lost their self control..

I have often rightfully said to many preachers I would rather see them first by example live the life of Christ instead of merely preaching it others.  Preaching the Gospel is not an valid alternative to living it.  I even do know People who profess to be Christians and they are Alcoholics too.. but they are not Christians… They fool themselves only as to who they still really are too.

By their own fruits Jesus said to us all you can tell what they are really like still.

 
..(Prov 16:25 KJV)  There is a way that seemeth right unto a man, but the end thereof are the ways of death.

(Mat 7:20 KJV)  Wherefore by their fruits ye shall know them. 21  Not every one that saith unto me, Lord, Lord, shall enter into the kingdom of heaven; but he that doeth the will of my Father which is in heaven. 22  Many will say to me in that day, Lord, Lord, have we not prophesied in thy name? and in thy name have cast out devils? and in thy name done many wonderful works? 23  And then will I profess unto them, I never knew you: depart from me, ye that work iniquity. 24  Therefore whosoever heareth these sayings of mine, and doeth them, I will liken him unto a wise man, which built his house upon a rock: 25  And the rain descended, and the floods came, and the winds blew, and beat upon that house; and it fell not: for it was founded upon a rock. 26  And every one that heareth these sayings of mine, and doeth them not, shall be likened unto a foolish man, which built his house upon the sand:
 

 

 

If you took 2 martinis or 2 beers a day you are an alcoholic. Alcoholism is a crime and not a disease, it is a crime, it is just as lethal, bad, and it is really unacceptable as selling or taking bad drugs too. Canada’s  bad drug problem, drunk driving, alcoholism is increasing not just amongst the teens, but also in the work place, in the government now as well even amongst the civil and public servants. Most major home violence, car or truck accidents are still associated with alcohol now too and not speeding. It’s a fact that  drinking alcohol can seriously damage one’s health and cause permanent brain damage as well .Alcohol may lead to liver problems, a variety of cancers as well as forms of osteoporosis and depression, and studies are showing, too, that women are more susceptible to the ill effects of alcohol than are men.      

 

 

 

 

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