The Justifiable Consumer uproar in Canada

 

I have sent many letters to the useless Minister of Industry, Consumer affairs,  Jim Prentice MP   CorrespondenceMinister@ic.gc.ca  and when I next phoned them in Ottawa and I HAD RECENTLY asked about a decent reply to my many letters, they said they do not know where they are,  and for me to mail them again TO THEM.. RATHER ask them to read them on the net too then for they are there as well!! Let them RE read this too..

 
Stephen Harper is a hit when viewed from afar Calgary Herald,  Canada –  From a close-up perspective, the Conservative government has put in a fairly credible, largely scandal-free performance since the election in 2006 ????????????????????? Not true!
The MP Stephen Harper, he is nice from far but far from nice, as we all know also that he lies, lied, had broken most of his re-election promises, which the Conservative Ostriches in Alberta would now have us falsely try to deny, and even have us wrongfully  to become liars like them now too…  even denying Harper’s and the Conservative promises of full openness, transparency ,  accountability and not to hire any conservative friends, etc,… to be different than the other parties now too.. not be merely another  bullies, bashers, liars, slanderers, living high on the hog, alcoholics, etc,..
the typical bad lawyer, Minister of industry, consumer affairs, Jim Prentice MP, also hires his Conservative friend, shame on you.. Tories appoint Reform founder Manning to science advisory panel  AND as for Preston Manning ALL HE SEEMS TO LOVE TO TALK ABOUT MONEY THE ROOT OF ALL EVIL.. NOW HE MANNING WILL GET MORE MONEY TO DO THAT TOO. ABSURD! If he is now a real Christian then I am a monkey’s uncle too. HOW IS THAT FOR A SCIENTIFIC INPUT?
 
So the Industry minister even calls on Bell, Telus to explain new text charges- 
 
 

 

This is not even a new issue but an old one. I firstly could not help but notice that a very significant AMOUNT OF YOUNG PEOPLE USE THE iPHONES AND COMPUTERS STILL, and that as a direct result we now have whole generation of users who clearly do strongly hate the federal government as well as the big corporations for allowing them to be abused again and again. A really Smart move??  for the Conservatives and big Corporations   getting young customers too mad at them now even for life. Certainly not a good, or a great marketing practice for  the Conservatives, the Corporations, even for Industry Minister Jim Prentice MP. The whole fiasco, poor past responses, inactions   now still being poorly thought out ironically  applies now even to to the Conservatives and the Industry Minister himself  now as well.. It all clearly falls in the same category as the Conservative Stockwell Day MP  and his past skidoo antics.

“Finally Industry Minister Jim Prentice is calling on the chief executive officers of Bell and Telus to meet with him and explain their decision to charge consumers for incoming text messages. Jim Prentice has sent letters to the heads of the two companies, has said the decision to charge consumers without text bundling packages will hurt consumers. The companies must meet with him before Aug. 8. “While I have no desire to interfere with the day-to-day business decisions of two private companies, I do have a duty as minister of industry to protect the interests of the consuming public when necessary,” Prentice said in a statement. “I believe this was a poorly thought out decision.” Under the Corporations  new plans, customers will be charged 15 cents for each incoming text message, including uninvited spam messages. Previously, customers without text plans were only charged for outgoing messages. Customers with a text messaging rate plan or bundle will not be affected by the new charges.”

Hey  let me shout it all to you again and again, as a taxpayer I too always do openly rightfully expect always a  good government, and I rightfully expect the government to do it’s job, including all of it’s ministers, and I rightfully also expect them always to fully to protect the citizens from the Corporations false misleading advertising, price gouging, price fixing, price collusions, bait and switch approach sales marketing approach, and a lot more. The problem also with the industry minister acting now on the iphone text issue while better late than never, is that the same major ISPs have used the same immoral approach on their Internet services as well and to date nothing was , is being done still about that  wrongfully. and this is also still unacceptable.
It is also still  interesting how much of the negative complaints rightfully are even coming from Alberta even from the Industries Minister’s own riding, Province too, right from the heart of Conservative supporter country.
Here again is how many Canadian consumers, citizens do see it as far as the iphones mainly. “Only the person who sends the message should be charged plain and simple. Why should I pay because some spammer sent me a text message that I did not want to receive. If I don’t want to answer my phone, I can simply ignore a call, but a text message from a number I don’t recognize is delivered to my phone whether I want it to be or not.”
“Don’t think for one minute that hasn’t been their plan all along – announce it at a high rate, with the intent of “backing off” to a lower rate…and then slowly increase that rate over the next few years once there’s a general acceptance of the practice “
“I am loathe to trust a company that changes the terms of my agreement mid-contract. I would like to learn how it is that they are allowed to do this, but if I would like to change the particulars of my contract mid agreement, it is not allowed.  I would like to think that if the terms are changed, shouldn’t the principal agreement holder be notified of the changes, otherwise it be nullified?”
“Pay twice for one service…..  I’ll charge a fee to them for writing a cheque to pay my bill”
“Clearly it is in the best interest of consumers for their elected representatives to voice their concerns on top of those of the consumers when Canadians are being gouged at almost every turn. Bell and Telus clearly to not have the best interests of their customers in mind, rather as always, they are motivated by greed and profit. “
“Kudo’s to the NDP on this one!!”
This is so typical Bell, Bait and Switch,  first bait the customers and nail the customers on the  extras next too.
Google slams Bell Canada: open Internet is “extraordinary”
Ars Technica – By Nate Anderson | Published: July 08, 2008 – 12:30PM CT The public comments on Bell Canada’s P2P throttling practices are in, and one thing is clear: a gulf the size of Nunavut separates the huge ISPs from web-based companies and consumer groups. Google goes further; not only should Bell stop picking and choosing which lawful apps to throttle, but the company needs to start upgrading its infrastructure in a serious way. Throttling merely “encourages carriers to build their business model around managing scarcity, rather than developing more abundant capacity.
Google slams Bell Canada for throttling Internet Canada.com TORONTO – Internet heavyweight Google Inc. has waded into a fight with Bell Canada, saying the telecommunications company should be “prohibited” from the practice of curtailing of peer-to-peer Internet use to manage limited capacity on its network.
Google joins in Bell Canada traffic throttling war p2pnet.net
CBC.ca – ITBusiness.ca – FierceTelecom – mediacaster
all 16 news articles »

Cellphone users to be charged for incoming text messages
CBC.ca –  Cellphone users with Bell and Telus are going to have to fork over a little more to receive incoming text messages, under new pricing plans slated to roll out in August.
Get ready to pay for incoming text messages Canada.com
Uproar over new Canadian texting fees United Press International
Mobile Magazine – Soonews.ca – QuicklyBored – The Province
all 40 news articles »  En Français »

There is a  public outrage on the part of Canadian consumers following the release of the local pricing plans. Apple the iPhone maker has watched nearly 50,000 of its loyal customers sign an anti-Rogers petition at ruinediphone.com, which has in turn sparked hundreds of potentially damaging reports on the matter by bloggers and members of the mainstream media.

Canada’s cellphone market is currently dominated by three key players – Bell (TSX:BCE), Telus and Rogers Communications Inc.(TSX:RCI.B).

The petition has attracted attention in Canada and abroad, but it won’t have any effect on Rogers unless consumers follow through with the old-fashioned but simple and reliable strategy for pulling down prices.

If you don’t like the price of an iPhone, don’t buy it. If Rogers finds it has priced itself out of the market, it won’t take a petition to ring in lower prices.

All that is just the beginning of the Customer reactions, war I had written about months ago too.

Prentice calls Bell, Telus to task for decision to charge clients without bundle The Canadian Press – Wed Jul 9, 4:05 PM

OTTAWA – Industry Minister Jim Prentice is taking Bell Mobility and Telus Mobility to task for their plans to charge some of their customers for each incoming text message and called both company CEOs to Ottawa to explain their “ill-thought out” decision.

and what about big bad Bell sympatico

  http://thenonconformer.wordpress.com/2008/07/06/bell-bce-sympatico-iphone/

Internet oversight
Globe and Mail – 3 hours ago
Toronto — Re Google Raises Fuss Over Bell’s Speed Bumps (Report on Business, July 9): Bell Canada and other telecommunications companies have been slowing, shaping and restricting Internet traffic for some time.
Google slams “throttling” of internet traffic in Canada Digital Home
Google condemns Bell’s ‘throttling’ practice Toronto Star
Canada.com – Ars Technica – CBC.ca – BetaNews
all 51 news articles »

 

Canada’s phone companies and the federal government itself  have still even failed to understand how the consumers, markets are changing.. so both Bell and Telus get hit by a backlash over new texting prices.  It is not just  about price, it was about the restriction and limitation of the user experiences too. Canadian telecom giants are feeling the heat like never before by  an increasingly savvy and demanding customer against finely tuned telecom incumbents . There is   irony to the fact that as the phone companies roll out new services that allow people to communicate instantly in new ways, their customers are using the technology to express their criticism of how those services are offered and priced.  the government’s plan to keep the wireless industry also unregulated is real crap.  Neither of these rather mostly abusive parties  are about to listen to the Canadian Customers still, it will take more drastic responses..
 
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Bell, BCE, Sympatico

You can get out of the Sympatcio Internet contract by cancelling your land line phone service? Or by telling the truth about Bell on the net.
  

Because even many managers in Canada, the government too  are not honest, do not tell the truth, they often also do lie as to the actual reasons their product prices are going up, and/or the quality of their services are going down, thus they are still helping to put themselves out of work, out of business eventually and to be rightfully dismissed too.

 
 
Beware always of men and women, bullies, tormentors, control freaks,  persons, civil and public servants,  politicians, pastors, leaders, elders, Corporations who falsely do, will try to enslave you, oppress you, exploit you even while they claim they are proclaiming the truth, democracy, trying to help you, etc.,
 
Is 51:23 ..your tormentors {and} oppressors, those who said to you, Bow down, that we may ride {or} tread over you; and you have made your back like the ground and like the street for them to pass over.
Bell, BCE shares plunge 12% after court ruling still needs to see how it’s customers do see Bell too…
 
Why is it that even so many managers and their subordinates too  falsely believe they will not reap what they sow now, the bad things they do included?
 
Bell is well over its glory days, and comparing to other operators around the world, it is a mediocre buy at that price. they have been caught sleeping at the wheel too often and not being fair to its customers too often too. They should do their homework first, build on solid ‘sound’ principles first and then see if somebody is willing to put money into it. For now it is simply a purchase of a skeleton out of tune with the industry and a history of burning up good Canadian talent at the expense of the shareholders, and at contempt for the bona fide user. Bell go back to your core business and do a good job and then its time will come. I am glad I own no teachers fund equity.”
 
“I see Bell Canada as an out-of-date behemoth. I recently paid my last ever bill to Bell Canada something I vowed to do in 1999 after realizing just how bad my Bell Canada abuse their land line customers. Recently, at long last, my internet provide, a cable co. began to offer phone over cable in my area. ‘
 
Bell have two very odd charges that add up to a lot of money. And at that, they are of course taxed making it worse:1) Network Access Fee. What is this? Why do we have to pay a fee to access the service that is offered as the landline. This is simply a naked cash grab.2) Touch Tone fee of $2.80. Bell Canada’s switches have been “modernized” for over 20 years where the switch circuit can equally take pulse (rotary dial) and tone dialing. Whether you operate a touchtone phone or a rotary dial, it makes absolutely no cost difference to Bell Canada. However, where about 13 M Canadian lines are paying touch-tone service, this amounts to a naked cash grab of $500M per year for Bell Canada.My Bell Canada landline was $28.69 with Bell Canada.
My Videotron cable phone is $16.95 for identical level of service.That works out to a hair under $160/year with taxes.  
 
Over 2M Canadians now have cable based phone. Most of those were former Bell Canada customers.

I will not miss Bell Canada at all. The Ontario Teachers’ Pension Fund should look very carefully at what it is that they are buying.”
 
 
Undeniably  a lot of people hate do Bell, many past dissatisfied customers who also do undeniably also vent their anger at the government’s, CRTC past poor inactions here too.
 
These comments above by others even do confirm what I have openly said before too that Bell has not only abused their past land line customers, and their internet customers because Bell still has much too many unacceptable poor executives, managers who do falsely abuse their customers, and Bell does try to make any false cash grabs from the customers, or rather plain  old fashion thefts from the customers, that they can and much too often? I have also clearly said before too that Bell cannot be trusted. Bell  needs to be fully regulated. And I have also rightly said someone should tell the Ontario school teachers’ what a bad deal  buying Bell is and that is now being done too.
 
BCE now looking to the Supreme Court for help instead of looking at itself, it’s poor mangers  is another absurdity or Bell threatening to sue me, cutting of my Sympatico internet  for telling the truth about Bell to others too is another unacceptable absurdity now too!!
 
Bell has only itself to blame for all of this, not anyone else, especially not the users, customers.
 
Just a reminder. There are many basic reasons for a Corporation’s downfall. Besides having selected bad, over paid or underpaid executives, managers, employees firstly there is the management style itself., which can include  theft and/or abusing the customers too, over pricing too. Now I am not alone, just one of many in these observations too. A firms starts to abuse the customers. so it’s sales volume and profitability reduces, so to compensate they often do a false survey, generally false cause they have no intention of facing up to their own negative contributions, basic truths, and/or  the blame it on others, unions, interest rates, banks, courts even.. sound recently familiar? So what do they generally do, well they tighter their belts, get rid of some of the employees, the fish begins to rots from the head, but they tend to cut of the tail first, and it still really does not help. So the bad Corporation managers they  tighten the belt some more, they now offer less services to the customers, and increase the pricing too? Sound familiar? Look at how Bell Sympatico had responded to their competitors, their internet services this year and the significant negative feedback, reaction they got too from their customers. The fact that Bell Sympatico, and Rogers too now in the last year have been the most hated, the most negatively discussed topic, corporations on Canada’s internet is undeniable too. Just also look at Bell’s higher pricing over the competition, and it now still also explains why Bell is at war also with it’s competitors and not just the customers too, and why Bell has undeniably so many dissatisfied customers now too. So the Corporations common solution of jacking up the prices, cutting back on the customer services of course predictably next it even leads to a more dramatic economic loss, loss of their customers,  and do you really think they amongst many others executive managers would learn from any of this? Management still had to cut off it’s own head, the bad exemplary  executive managers? The Corporation next had kept on   on tightening the belt so much that they next choked themselves to death, have come to an irreversible place. All simple too. I have seen the same thing been done by computer resellers, and also by large grocery corporations, such as Super C, Provigo, some managers still never do learn from their mistakes and the whole firm  suffers for it, especially next the shareholders.
  
Bell Sympatico next as per the last letter to me, contrary to my rightful objection is falsely going to disconnect my internet services with them as of May 31, 2008 to try to shut me up, they are going to breach my contract with me, and Jim Prentice, Consumer Affairs,  did, do not help in these matters to date. I got a useless reply from the federal consumer’s office too before , even from  Dussault.Madeleine@cb-bc.gc.ca,  like I had said  they  did  not do much good in these matters too to date. How many more citizens will have to wrongfully suffer because of the detail, witnessed  Bell’s immoral management before the federal consumer affairs department and CRTC deals with it all adequately and fully now too?
 
Capping: The Criminal Code of Canada’s section 184.2.c.i-ii DOES NOT warrant them to do packet sniffing. It allows them to ONLY ‘sample’ traffic for quality reasons. You need to remember that these rules were drafted to stop people making their own wire taps on phone technology. What the statement is saying is that: If I am a phone tech I am allowed to connect to the line to check for hums/crackels/dead-service and then do my job to fix it. With Internet traffic you may not capture a person’s traffic unless a court order is issued to do so. The subject of traffic shaping is very different…They are looking into packet headers and making changes that are not a privacy issue…

 “If you were half as good at running a company as you were at lobbying, maybe you’d have a better network,”  Quebecor executive vice-president Luc Lavoie who took a shot at the quality of Bell Canada’s cellphone service: . http://news.aol.ca/article/telecom-summit/258999/
   
 The future is wireless, some would say  and the  past way they have mismanaged their past land line, ISP services too,  clearly indicates they will do it also next with the wireless services too at the users, customers expenses…
  
Recent discussions by both Bell and Rogers on their Corporate need  to get more and more money, with even any excuse, still out of consumers, and to throttle the downloads,  only all clearly confirms the reality as to how poorly managed these same companies in reality are still.. They too now have been wrongfully over subsidized by the CRTC, the Canadian  federal governments now too… now it is rather time the citizens got the break, protection.
   
Reality- Dirty Dirty Bell Sympatico …the most abusive Corporation, firm I have dealt in Canada in my lifetime. Paul Kambulow
 
 Not acceptable, and Comments are not  needed  FOR THERE IS NO WAY TO DISPROVE THE TRUTH..

 

 

 

 
What you can do : Complain  for a start to CRTC »www.crtc.gc.ca/eng/welcome.htm ,
Competition Bureau »www.competitionbureau.gc.ca/epic···/en/Home ,        

News media
Local MP’s, PM’s of all provinces:
mpremier@gov.ab.ca
premier@gov.bc.ca
premier@leg.gov.mb.ca
Premier@gnb.ca
premier@gov.nl.ca
floyd_roland@gov.nt.ca
premier@gov.ns.ca
rwjghiz@gov.pe.ca
premier@gov.sk.ca
dennis.fentie@gov.yk.ca
compbureau@cb-bc.gc.ca
info@ccts-cprst.ca
infomgs@mgs.gov.on.ca
ccbbb@canadiancouncilbbb.ca
»https://www.premier.gov.on.ca/feedback/feedback.asp
»www.premier.gouv.qc.ca/premier-m···en.shtml
Honourable Jim Prentice CorrespondenceMinister@ic.gc.ca
   
>From: “Prime Minister/Premier ministre” <pm@pm.gc.ca>
Sent: Thursday, May 22, 2008 10:45 AM
To: “paul kambulow” 
Cc: “Jim Prentice, P.C., M.P.” <Minister.Industry@ic.gc.ca>
Subject:  Office of the Prime Minister / Cabinet du Premier ministre> Dear Mr. Kambulow:
>
> On behalf of the Right Honourable Stephen Harper, I would like to thank you for your e-mail, in which you raised an issue which falls within the portfolio of the Honourable Jim Prentice, Minister of Industry. The Prime Minister always appreciates receiving correspondence on subjects of importance to Canadians.
>
> Please be assured that the statements you made have been carefully reviewed. I have taken the liberty of forwarding your e-mail to Minister Prentice, so that he too may be made aware of your comments. I am certain that the Minister will give your views every consideration. For more information on the Government’s initiatives, you may wish to visit the Prime Minister’s Web site, at www.pm.gc.ca.
>
> L.A. Lavell
> Executive Correspondence Officer
> for the Prime Minister’s Office
       

Abused by Bell again..

 

Because even many managers in Canada, the government too  are not honest, do not tell the truth, they often also do lie as to the actual reasons their product prices are going up, and/or the quality of their services are going down, thus they are still helping to put themselves out of work, out of business eventually and to be rightfully dismissed too.

The Canadian Federal Conservative Party  are claiming now they have enemies everywhere too.

So in desperation, they the Conservatives need to do something, anything, the Conservatives are going to rely again on their own dirty tricks campaign, lawsuits or new dirty adds, blitz, and very costly ones, even financially. But in practice that is too too late for the Conservatives, money rather wasted too, for  blood has been spilt, the damage has been done and you cannot take it bad. Canadian sharks smell a loser’s blood  and thus they are  swimming in for the  kill again?

THE REALITY IS THAT NO PARTY, LEADER, OR HIS MINISTERS, MPS CAN WIN REELECTION WITH OUT THE SUPPORT OF THE MAJORITY OF THE NEWS EDITORS, REPORTERS, NEWS MEDIA IN CANADA STILL.. which they the Conservative losers clearly now do not have in Quebec or in Ontario
 
Does Bell Really Have a P2P Bandwidth Problem?

 

Bell has been fighting its public relations battle on the premise that P2P is a problem that necessitates throttling practices that inconvenience 100 percent of its users, yet its own data suggests that the problem may not be as severe as first thought.”
 
But firstly can we trust anything self serving Bell says, for Bell bas proven itself to be  an immoral firm, a big liar  too..
 
Secondly when the citizens, consumers pay for an internet services, they do not need the extra troublesome hassle, extra time and energy  of looking over the shoulder over Ma Bell’s operation, because Bell for sure cannot be trusted to keep their promised obligations.
 
Thirdly the Federal Conservatives now  crying out foul,  asking for public support in their election Canada fight too.. but this will fall on many deaf ears when the Conservatives have wrongfully been indifferent to the citizens rightful complaint about Bell’s immoral acts too.
 
The federal Conservative Minister of Consumer affairs Jim Prentice MP has made it clear today to the news media that  he does not care as to how now Bell abuses their customers, and many citizens are bothered by this on the internet as well.
 

Abused by Bell again

From: Paul Kambulow
Sent: Wednesday, April 16, 2008 1:21 PM
To: executive.office@bell.ca
Cc: marketplace@cbc.ca ; Dussault.Madeleine@cb-bc.gc.ca
Subject: Re: KMM16616921V25471L0KM) Billing Tel 310 -7873

Well Bell accounting screwed it up again too.. They did apply the credit, the 6 months credit in my high speed in my 6 megs unlimited internet download now, as confirmed in writing again to me last week by Executive Sasha Rollins and you got a copy of that letter now too, to my account but some fool at Bell Sympatico Billing took it upon his own to cancel THIS CREDIT, but this credit was reinstated in April 2008 anyway. Meanwhile the same Bell accounting fool tried to enter my preauthorized bank account to steal more money from me thus, and I of course made sure there was no funds in the account to do so, he tried 2 times in 2 days and cause an overdraft Problem .. and next I was billed twice for my subsequent related Bank’s NSF charges of $37.50 each too as Bell billing this afternoon had Bell’s useless Heidi xn157 had confirmed to me. She was useless cause while she about   30 minutes talked to me on the phone, and had me on hold, all while although Bell had asked me to contact her, as a Bell accounting employee  she says she has no authority to deal with any of this detailed facts of mine, and she was looking if she could find someone next to pas this on to, and I will get the ongoing Bell Billing too run around. This is unacceptable Bell rubbish service again too.

So you Bell undeniably now owe me 2 times 37.50 or 75 dollars on top of anything else you owe me. Send me a cheque for it immediately too. Bell is totally to blame cause Bell Accounting they could not adequately handle, resolve their account screw up as I have complained the last ten days in writing to Bell, all now too. Useless Bell.

Paul Kambulow 7781a thibert Street, LaSalle- Montreal, Quebec h8n2c5,
Home Tel 514-363-7316 (KMM16616921V25471L0KM) etc
copy to news editors, MPs, net, etc.,

PS The Bell accounting Supervisor next had refused to talk to me, he says that only the Bell executive department can deal with this screw up.. another buck passer. Heidi asked me if I want the telephone number of the Bell executive? Sasha Rollins? cause they cannot act upon any yet or read the email I had sent to them already still too?   Did you ever hear of any  accounting department in any major firm  unable to deal with the problems the customers were having with their Billings before? Only; the president can deal with the customers problems, complaints? Unbelievable!!!

Here is what really still surprises me Bell is the leader in telecommunications, we have the supper fast internet, emails today, and yet Bell cannot with it’s big organization deal, thousands of personnel now too, it cannot effectivley deal  with my simple questions, problems, and give an adequate replies, results and not hours later, or days later, not even weeks, not even months later.. That alone should tell you something about   bad big Bell firstly.

It does takes Bell Sympatico to really screw things up..

Also since this ISP industry in unregulated then next how can Bell threaten  to take me to court for my posts about how bad they are too? Bell wants it all, both ways, regulated and unregulated as long as Bell can have it all.. this too is absurd too.